Good Management is Great Business Intelligence

Focussing on the people qualities that drive business performance is what HR should be all about. Instead, we are finding that businesses are constantly facing a battle in finding and keeping staff.

A study released by Melbourne based HR Consulting and Recruitment company, 1st Executive, revealed that close to 75% of employees planned to leave their current employer inside 2 years!

Organisations are pouring money into programs to help attract Gen Y’s and assist Baby Boomers to relate to them, training for Gen X’s, flexible working practices for those with families and numerous other things - all designed to help Managers better manage their staff.

However, you wouldn’t be alone in wondering, what has happened to good managerial judgement?

Good management is about business performance, not about following text book guidelines or trying to be everything to everyone; it’s about efficient process, good technology and open communication.

Most importantly, the smart businesses know that HR is about being strategic. Your business doesn’t need to have every HR gimmick to manage well.

For example, 1st Executive’s research found that over 50% of employees had not had a Performance Appraisal within 12 months, yet they rated good Performance Management as a key tool in retention.

Online Performance Management software that integrates formal and informal appraisals, professional development with a strong focus on the individual contribution to and achievement of actual business objectives is key to achieving increased employee retention. People want to feel important and involved.

Of course, once you have the great processes and the technology, you still need someone to manage the people side of your business, and achieving a fit with this person and your business will make HR much more productive in getting top performers, and keeping them on for longer. That’s where great recruitment comes in. But that is a topic on its own.

The article was submitted by Louise Metcalf.

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