BI implementations fail because they are sold to the IT departments and not to the business users. The use case and ROI needs to be built with the business users. If that is not done, it results in:

high probability of self-ware
lack of ROI for the business user
a pure IT project not driven by the needs [...]

Posted on July 19th, 2010 by Sanjay Mehta
Filed under: Business Intelligence, CIO Community, View Points & Perspective | 6 Comments »