Key Performance Indicators (KPI) for Hospitality industry help remove the guesswork from managing the business by checking the numbers that tell what’s really happening.
There’s a business saying: ‘If you can’t measure it, you can’t manage it!’ Real, responsive management needs reliable and truthful figures on which decisions can be based. If there are problems, you […]
Posted on March 15th, 2010 by Dhiren Gala
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Stock Broking, like the other financial services organizations have realised the need to deploy BI to manage risk, detect fraud, leverage customer insights and gain visibility into profitability.
Major Revenue Sources of Stock Broking Organizations could be Brokerage from Cash, F&O, Commodity, Insurance, Mutual Funds, PMS, Wealth Mgt. Fees, Proprietary Trading, Margin Funding, Arbitrage, DP Operations […]
Posted on January 25th, 2010 by Dhiren Gala
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The airline industry has many challenges. There are times when airline managers have to drastically cancel a flight, leading to a mob of angry and anxious passengers. Oftentimes, these scenarios lead to the hassle of refunding airplane tickets and sometimes long term wounds, such as a decline in the number of passengers. The challenges vary […]
Posted on November 9th, 2009 by Dhiren Gala
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Key Performance Indicators (KPIs) are used in various organizations to measure overall and individual contribution to the goals of an organization. Usually the travel agency outlines a number of KPIs to estimate performance and evaluate current progress. For example, task performance of the travel agents can be evaluated by comparing the quantity of tours actually […]
Posted on October 21st, 2009 by Dhiren Gala
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Customers are the heart of any business. One unshakable rule of Retail business is to “know your customer.” In today’s business climate, this means using business intelligence (BI) software to analyze complex customer data. With BI, companies can answer a wide range of critical questions about their customer base. The questions can include:
• What are my […]
Posted on October 5th, 2009 by Sanjay Mehta
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Key Performance Indicators (KPIs) help change the way people do their jobs, approach their day, and deal with daily roadblocks. KPI help people focus on the BIG PICTURE. KPI help people distinguish the important from the trivial, the “must be done” from the “could be done” and allow employees to set their own priorities. When […]
Posted on September 14th, 2009 by Dhiren Gala
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Big educational institutions are like big businesses. With Business Intelligence (BI) software, they can make better decisions & informed actions by tracking progress against Key Performance Indicators (KPI). Here are some of the KPIs for educational institutions.
- Percentage of students that applied for financial aid
- Percentage of students receiving financial aid
- Student goal attainment rate […]
Posted on September 7th, 2009 by Dhiren Gala
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Improve Business Performance
Growth in business profits
Growth in sales
Growth in market share
Stock price appreciation
Training / Orientation in key areas
Hours of user training
Number of users turned out successfully
Attendance in training sessions
Number of attendees at user training sessions
Number of hours users have spent on training services
Aligning IT services with business objectives
Improving SLA’s
Number of capabilities (services that can be […]
Posted on August 20th, 2009 by Dhiren Gala
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The automotive industry is the industry involved in the design, development, manufacture, marketing, and sale of motor vehicles. The typical Key Performance Indicators in automotive industry could be:
Efficiency of SCM operations
Inventory Turns
Total costs
Use of Technology
Document issues
Supply chain disruptions
Supply/demand imbalances
Operating environment
Outsourcing and off-shoring production
Manufacturing cycle time
Productivity and Competitiveness
Production equal to demand (supply vs. demand curve)
Velocity and […]
Posted on August 3rd, 2009 by Dhiren Gala
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In today’s era of globalization, many employees spend a long time without access to right information from Enterprise Systems such as ERP. Organizations cannot afford to have these employees disconnected from the information. As a result, BI is becoming a necessity. Field sales force must be armed with the right information at the exact point […]
Posted on April 13th, 2009 by Vikram Kole
Filed under: Business Intelligence | 3 Comments »